Nursing at the Aga Khan University Hospital, Nairobi
The Aga Khan University Hospital, Nairobi’s Nursing and Midwifery Services are committed to providing effective and efficient care to meet the needs of patients. The Department of Nursing delivers a high standard of patient care that is intended to exceed expectations of patients and their families. Nurses are trained on a regular basis to cope with technological advances and societal complexities.

Quality of Nursing Services
All nurses working at the Hospital have one or more of these qualifications: Enrolled Community Nurse (ECN), Kenya Registered Nurse (KRN), Bachelor of Science in Nursing, Masters of Science in Nursing.

Patient-Nurse Ratio
In general nursing, the Hospital meets international standards with a nurse-patient ratio of 1:6. In Intensive Care and High Dependency Units, this ratio is 1:1.5. All critical patients receive individual care from nurses.

Active Patient Feedback System
Since 2002, the Hospital has developed a multi disciplinary incident reporting policy providing feedback and information on various clinical and non-clinical incidents. This policy helps to minimize incidents and has improved timely reporting, immediate investigations/actions, documentation and enhanced patient satisfaction.

Professional Development
Training of nurses is a regular and on-going activity. Nurses are regularly appraised on the quality of care, infection control, care of the patients environment and day-to-day nursing practices. The Hospital conducts an in-depth analysis to identify relevant, immediate and remote training needs required for its nurses.

The Hospital’s Nursing Education Service works closely with ward-based clinical nurse instructors who are responsible for developing Continuing Nursing Education (CNE) modules. Besides training, the Service sponsors nurses for local and international postgraduate courses annually. Enrolled Community Nurses also have the opportunity to upgrade to Kenya Registered Nurses with the Aga Khan University, East Africa.