Qualified Health Care Professionals
Medical staff at the Prince Aly Khan Hospital, Mumbai are available on call 24 hours a day providing clinical services. The Hospital has established itself as a referral centre with the medical team providing 24 hour care for routine, elective and emergency cases.

International Standards and Working Practices
The Hospital focuses on providing quality care benchmarked and measured against international standards.

ISO 9002
In 2001, the Hospital was awarded the ISO 9002 (International Standardisation Organisation) certificate - perhaps the only one in Mumbai and Maharashtra to have such certification. This certification is awarded only when a hospital’s clinical, diagnostic, administrative and support services conform to the ISO standards.

Approved Blood Bank
The Hospital’s Blood Bank is approved by the Food and Drug Authority, an institution recognised by the Ministry of Health, India. Open 24 hours a day, the service provides safe blood from volunteer donors, tested routinely for Malaria, HIV, Hepatitis B and C.

Internal And External Quality Controls
For precision and accuracy in reporting, the Hospital laboratory undergoes internal and external quality control programmes. The latest Christian Medical College, Vellore, Quality Audit has ranked the Prince Aly Khan Hospital pathology laboratory 7 th among all - India group of 452 participating labs. The annualised results of the External Quality Audits of the Pathology Laboratory for 2004, EM-QASz-Erba Mannheim, Germany has awarded the PAKH lab grade “A”.

Affordable Services
The Hospital strives to make its services accessible to as many people as possible by offering high quality medical care at affordable prices.

Modern Equipment The Hospital has invested heavily in an extensive range of modern, high-quality equipment to meet specialised needs. Equipment available include:
•	State-of-the-art critical care equipment and lasers;
•	Endoscopes;
•	Operating microscopes and equipment for sophisticated surgery;
•	Lithotripter (a non-invasive device that pulverizes stones by focusing shock waves on a patient immersed in a water bath);
•	Enhanced external counterpulsation (EECP) device;
•	Renal dialysis and other aids for therapeutic procedures.
Diagnostic equipment include:
•	Computed Tomography (CT) Scan;
•	Comprehensive imaging equipment (EEG and EMG);
•	Cardiac stress test;
•	Comprehensive (largely automated) pathology services.
•	Mammography

Welfare
In keeping with the Hospital’s mission to make medical services accessible to those in need, the Hospital provides subsidised care to needy patients. The hospital is accessed by people from all sections of society and all faiths. Those unable to pay for treatment are eligible to receive assistance through a variety of subsidies or through the hospital’s patient welfare programme.

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