Admission Guide
Patients may be admitted anytime throughout the day or night including public holidays.

Emergency Cases
Medical staff attend to emergency cases immediately and can admit patients at any time. Treatment is given first priority in the Emergency Room. Medication can be collected at the Outpatient Department (OPD) Counter. The patient is responsible for making payment before discharge.

Corporate Patients
Certain companies have credit arrangements with the Hospital. Depending on their policy, employees may be required to bring a letter of undertaking clearly indicating the recommended ward facilities. In cases of emergency, it can be submitted the following day.

Self Paying Patients
Self paying patients can obtain an estimate for cost of treatment from the Hospital Billing Department. Depending on the length of stay, patients are required to place a deposit (usually estimated cost of treatment). The deposit is payable in cash, at the time of admission.

Telephone and Food Coupons
Private room patients have a bedside telephone. Local calls are facilitated by the operator and automatically billed to the room. Food coupons and telephone charges are managed at the telephone counter.

Nursery
Only parents are allowed to visit the newborn to minimise risks of infection.

A family member or guardian is allowed to stay with patients at all times unless otherwise indicated by the consulting physician or nurse in-charge. The individual is advised to discuss the patient’s condition and care requirements with nursing personnel, prior to providing any patient-related care.