Admission Guide
For non-emergency cases, admission arrangements are made during a patient's appointment with a doctor from one of the Specialist Clinics. In emergency cases, admission is arranged with the Accident and Emergency Department. Items to bring for admission include an authorization form, national identification papers and medical benefit form.

Patients should bring only their personal toiletries (toothbrush, toothpaste, soap comb and a pair of slippers). Patients are advised not to bring excessive amounts of cash or valuables. If patients have such items, they are advised to contact the Hospital ward nurse to safe keep these items or arrange to have them brought home.

Financial information
Insurance Scheme: The Hospital works closely with local and international insurance companies to facilitate the admission, treatment and discharge of patients covered byinsurance schemes including BUPA International, AAR, Medex, Strategies, AXA PPP Healthcare, Health First, Jubilee, Appollo, Royal and the National Health Insurance Fund (NHIF).

Overseas Patients
Overseas patients seeking treatment at the Aga Khan Hospital, Dar es Salaam can contact the Head of Patient Care for information at:

Head of Patient Care
Tel: +255 22 211 5151
Fax: +255 22 211 5904
E-mail: Write to Head of Patient Care

Complaints And Compliments
The Hospital graciously welcomes patients to make suggestions or raise issues and concerns at any point during their stay. The Sister In-Charge or Patient Representatives will be pleased to assist.

Hospital Visiting Hours:
Mondays to Saturday:
0600 - 0730hrs
1100 - 1200hrs
1600 - 1800hrs

Sundays and Public Holidays:
0600 - 0730hrs
1000 - 1200hrs
1600 - 1800hrs